Privacy policy

This Privacy Policy explains how DOVYRA (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from dovyra.com (the “Site”).

By using our Site, you agree to the terms outlined in this Privacy Policy.

1. Company Information

Chongqing Yizhouxun Travel Agency Co., Ltd.
Unified Social Credit Code: 91500107MAK21MT48D
Address: No. 71-14, Banshan 1st Village, Jiulongpo District, Chongqing, China
Email: wukeurban@outlook.com
Phone: 131-7504-8932

2. Information We Collect

We may collect the following types of personal information when you interact with our Site:

2.1 Personal Data Provided by You

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Payment information (processed securely by third-party payment gateways)

2.2 Automatically Collected Data

When you browse the Site, we automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Cookie identifiers

  • Pages viewed, time spent, and interaction behavior

2.3 Order & Transaction Information

When you make a purchase, we collect:

  • Order details

  • Payment confirmation

  • Tracking and delivery information

2.4 Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Improve site functionality

  • Analyze site traffic

  • Personalize your shopping experience

  • Offer targeted advertisements

3. How We Use Your Information

We use collected data for the following purposes:

  • To process and fulfill your orders

  • To provide shipping updates and customer support

  • To personalize your shopping experience

  • To improve website performance and functionality

  • To send promotional offers (only with your consent)

  • To prevent fraud, security risks, and unauthorized activity

  • To comply with applicable laws and regulations

4. How We Share Your Information

We do not sell your personal data.
However, we may share your information with trusted service providers, including:

  • Payment processors (Shopify Payments, PayPal, Stripe, etc.)

  • Shipping carriers

  • Advertising platforms (Google, Meta/Facebook, TikTok, etc.)

  • Customer service tools

  • Analytics providers (Google Analytics)

These partners only receive the data necessary to perform their services.

5. Data Protection & Security

We implement technical and organizational safeguards to protect your data, including:

  • SSL encryption

  • Secure server infrastructure

  • Access controls

  • Data minimization practices

Although we do our best to protect your information, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold

  • Request correction of inaccuracies

  • Request deletion of your data

  • Opt out of marketing communications

  • Withdraw consent at any time

  • Request a copy of your personal information

To exercise these rights, contact us at: wukeurban@outlook.com

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders

  • Meet legal obligations

  • Resolve disputes

  • Maintain financial records

Typically, order-related data is kept for 5–7 years as required by law.

8. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing your information.

9. Children’s Privacy

Our Site is not intended for children under 16, and we do not knowingly collect personal information from minors. If you believe a child has provided us with data, please contact us to have it removed.

10. International Data Transfers

Your information may be processed in countries outside your residence.
By using our Site, you consent to such transfers, which are performed securely and in compliance with law.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Email: wukeurban@outlook.com
Phone: 131-7504-8932
Address: No. 71-14, Banshan 1st Village, Jiulongpo District, Chongqing, China
Company: Chongqing Yizhouxun Travel Agency Co., Ltd.